Resource mobilization
Overview Resource mobilization is the foundation for the self-sustainability of development programmes and projects. It’s all the means that an organization should acquire to implement its action plan. Resource mobilization can be managed innovatively to remain mission-focused while changing donor support and demands. Course Objectives On completion of this course, participants should be able to: […]
CUSTOMER SERVICE COURSE
CUSTOMER SERVICE COURSE CONTENT: Overview: A Customer is said to be the king, he is the reason why every business enterprise or organization exist. Organization may have excellent products or services but if the customer is not happy then that business will suffer in the long run.Customer service training will help business personnel to learn […]
EFFECTIVE SUPERVISORY SKILLS
EFFECTIVE SUPERVISORY SKILLS COURSE CONTENT:Overview:Change is the only constant thing in life. This takes place including even as one is promoted to a supervisory level for a team. To perform this role effectively, and be able get results through people, one would require not only new skills set but also a different mind-set from the […]
MONITORING, EVALUATION AND LEARNING
MONITORING, EVALUATION AND LEARNING COURSE CONTENT: Overview: The ‘Monitoring and Evaluation (M&E) Certification’ course is a comprehensive program that covers the standards and procedures for results-based monitoring and evaluation for end-to-end project lifecycles. This course endows participants with competences in setting up and implementing results-based monitoring and evaluation systems involving data management, analysis, and reporting. […]